Soap Plant / Wacko does NOT accept returns or exchange except for the following situations:
1.) An item of clothing your ordered doesn't fit.
WHAT YOU DO:
* Contact us within 7 days of receipt of your package. You can call us at: +1(818)8354750 during business hours, or email us at KOSTA@CHURINGAWORLD.COM
*Give us the following information:
WHAT WE DO:
After we get your information, we will:
* Email you a form to print out, fill out, and include with your return.
* Email you a return label if the item is defective or incorrect. (If you are exchanging something, the shipping costs are your responsibility.)
WHEN WE RECEIVE YOUR ITEMS:
IF YOU ARE EXCHANGING AN ITEM OF CLOTHING:
* Tell us what you want in exchange. Be sure to include color and/or size, if applicable. (You can exchange your item for anything in the store.)
* If the item is less expensive, we will put the difference on a CHURINGA Gift Card.
IMPORTANT THINGS TO KEEP IN MIND:
* You must contact us BEFORE shipping items back to us. Items returned that don't include a Return Authorization Number or a return form will be charged a 25% restocking fee.
* We must be notified within 7 days of you receiving your package, or we will not accept returns.